CLIENT
SERVICES
We invite you to explore our FAQs section, where many of your questions may already be answered.
Should you require further assistance, our Client Advisors will be delighted to assist you and provide personalised advice.
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Your order
Orders placed by 2 p.m. on business days are usually dispatched the same day. Delivery estimates are shown at checkout.
You may return items within 14 days of delivery. U.S. customers should contact customer service for a return label. See our FAQ page for details.
Import duties and taxes may apply outside the EU - please check with your local customs office before purchasing.
Track your order, request exchanges or refunds by logging into your account or creating one here.
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Message us
Our Client Advisors are available on Whatsapp from Monday to Friday, 10am - 6pm London BST time.
We are closed on bank holidays and aim to respond as soon as we reopen.
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Call us
Our Client Advisors are available by phone from Monday to Friday, 10am - 6pm London BST time.
We are closed on bank holidays and aim to respond as soon as we reopen.
Services are offered in English and French.
DISCOVER
NEW SEASON
AUTOMNE-HIVER 2025
1 colour
