Privacy Policy
International Mens Conversion
This is the Privacy Policy of Casablanca (CBParis Group Ltd. and/or its affiliated companies).
Casablanca ("us", "we", or "our") operates the casablancaparis.com website, directly operated monobrand store(s) and a wholesale business.
This page informs you about how we use your personal data when you buy our products online or offline, access our website, interact with us or otherwise use our services and applications (together, the "services").
CBParis Group Ltd (registered company number: 14857157, registered office: Metropolitan Wharf 70 Wapping Wall, London, England, E1W 3SS) is the controller of your personal data that you provide when shopping on our website, which means that it is the entity that decides how and why to use your personal data.
For users of this website, your rights under the General Data Protection Regulation (GDPR) will apply, as described in this Privacy Policy. For Californian residents, please see below.
This policy sets out:
- What is personal data
- How and which personal data do we collect about you
- How we use your personal data
- Our promotional updates and communications
- Cookies
- Who we share your personal data with
- Transfers of personal data
- Children's privacy
- How long we keep your personal data
- Your rights
- Changes to this Privacy Policy
- Contact details
What is personal data?
In plain terms, personal data includes any information which can be used to identify an individual, either directly or indirectly. This includes information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The categories of personal data that we collect about you
We collect several different types of information for various purposes to provide, personalise and improve our services to you.
Contact and order information |
|
Information category |
How do we collect this information? |
|
Identity Information – Your name, email address, gender, phone number, address, delivery address, and/or birthday. If you are a member of the Casablanca Membership Club ("account"), your account information. For wholesale customers, we will also collect your job title, place of work and employer's name. If you do not provide (certain parts of) Identity Information either via your account or as guest, we may not be able to fulfil your order or to provide you with our services. For video images collected by CCTV, photos and images of you including your facial image. Payment information – information about your method of payment, the last four digits of your payment card, your billing address, information about your purchase. |
We collect this information when you purchase a product from our website or one of our directly operated monobrand stores, through the use of CCTV in our stores, fill out the contact form on our website, create an account, fill out preferences or interests, participate in a survey or event, or otherwise communicate with us by email, phone, text or social media.
|
|
Order information: information about your purchases and product preferences, either from our website, directly operated monobrand stores or wholesale business. |
|
|
Enquiry Information – Any personal information that is not Identity Information that you include in your communications with us (including any feedback you provide to us). |
|
Usage data |
|
| Information category |
How do we collect this information? |
|
Technical Information – Internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. |
We collect this information when you visit and use our website. Please see the Cookies section of this policy for information. We will also collect this information if you connect to our Wi-Fi network within one of our directly operated monobrand stores. |
|
Usage Information – Interaction information about your use of our website including the full Uniform Resource Locators (URL), clickstream, content you viewed or searched for, content response times, download errors, length of visits to certain content, interaction information (such as scrolling, clicks, and hover-overs), and methods used to browse away from content. |
|
|
Location Information – We may derive your approximate regional location from your IP address. |
|
Information we receive from other sources |
|
Information category |
How we collect this information |
|
Social Media Information – Your social media handle and other information relating to your interactions with us on social media. |
If you interact with us through third party social media sites, such as Facebook, Instagram, LinkedIn, TikTok and X. For example, if you like, share, or comment on content we post or otherwise interact with us through our social media accounts.
|
|
Contact information |
We receive certain contact information from our wholesale customers when they communicate with us in connection with commercial transactions. |
How we use your personal data
The table below sets out the purposes for which we use your personal data, the personal data that we use for each purpose and the lawful basis that we rely on for each purpose.
|
What we do? |
What information we use |
Our lawful basis |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Please note that we may also deploy a footfall camera in our stores to analyse visitor traffic levels and how visitors interact with the store using 3D depth mapping and low-resolution footage. There is no intention to collect any personal data through such footfall cameras which are provided by a third party.
Our promotional updates and communications
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal data for marketing analysis and to provide you with promotional update communications by email and/or SMS about our services.
You can object to further marketing at any time by selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you, or by sending us an email to customerservice@casablancaparis.com.
Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyses our services. Our website uses cookies (alone or combined) to create a unique device ID, and to distinguish you from other users. This helps us to improve your experience and improve our website. Some cookies only last while you use our website. Some cookies are used to remember you when you visit again and will last for longer.
We use strictly necessary cookies if it is in our legitimate interests (balanced with your rights). We use all other cookies with your consent.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services. For more information, please see our Cookie Policy.
Who we share your personal data with
Casablanca will share your personal data with the following:
- Any member of the Casablanca group of entities, which means our subsidiaries, our ultimate holding company and its subsidiaries, who support our processing of personal data under this policy.
-
Selected third parties, including:
- Organisations who process your personal data on our behalf and in accordance with the applicable data processing agreement, our instructions and the Data Protection Law. This includes in supporting our services, in particular those providing website and data hosting services, payment processing services, providing fulfilment services, distributing any communications we send, supporting or updating marketing lists, facilitating feedback on our services, providing security incident responses and providing IT support services from time to time. These organisations (which may include third party suppliers, agents, sub-contractors and/or other companies in our group) will only use your information to the extent necessary to perform their support functions
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience and in accordance with our Cookie Policy.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site and subject to our Cookie Policy (this will not identify you as an individual).
- Payment processing providers who provide secure payment processing services.
-
We may also disclose your personal data to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets subject to the terms of this Privacy Policy.
- If Casablanca or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- In order to comply with our legal obligations, or in order to enforce or apply our terms of supply and other agreements with you; or to protect the rights, property, or safety of Casablanca, our customers, or others. This includes exchanging information with law enforcement, other companies and organisations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.
Links to Other websites
Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Transfer of personal data
Your personal data may be transferred outside of your country to a jurisdiction where the data protection laws may differ. This includes transferring personal data outside of the United Kingdom ("UK") and the European Economic Area ("EEA").
Casablanca will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal data, such as the use of data processing agreement and/or standard contractual clauses. Please contact us for further information about the particular data protection safeguards used by us when transferring your personal data outside of the UK / EEA.
Children's Privacy
Our services are not intended to be used by anyone under the age of 18 ("Children").
We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
How long we keep your personal data
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory and tax, accounting or other requirements.
Where CCTV images and footage are retained for investigation, they will be stored for no more than 30 days, unless required to be retained longer in line with legal requirements.
In some circumstances you can ask us to delete your personal data (see your rights below). In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your rights
You have the right under certain circumstances:
- to be provided with a copy of your personal data held by us;
- to request the rectification or erasure of your personal data held by us;
- to request that we restrict the processing of your personal data;
- to object to the further processing of your personal data ("opting-out"), including the right to object to marketing (as mentioned in 'Our promotional updates and communications' section);
- to request that your provided personal data be moved to a third party; and
- to withdraw consent where the processing of your personal data by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us. You can also change your marketing preferences at any time as described in 'Our promotional updates and communications' section.
You can exercise the rights listed above at any time by contacting us at customerservice@casablancaparis.com.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Privacy Policy Appendix For Californian Residents
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (“California Privacy Laws”), requires us to provide additional privacy information for California residents. If you are a California resident, this section applies to you in addition to the rest of this Privacy Policy. To the extent that a right under the California Privacy Laws is not addressed in the Privacy Policy or this Appendix, or is contradicted by them, your rights under California Privacy Laws will apply.
We have collected some of the personal information in each of the below categories (as defined by the California Privacy Laws) within the last 12 months.
- Identifiers such as your name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. For employees of our wholesale customers, we will also collect your job title, place of work and employer's name (Described in our Privacy Policy as Identity Information).
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, physical characteristics or description, address, telephone number, driver's license or state identification card number, bank account number, credit card number, debit card number, or any other financial information (Described in our Privacy Policy as Identity Information and Enquiry Information).
- Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies (Described in our Privacy Policy as Order Information).
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement (Described in our Privacy Policy as Usage Information).
- Geolocation data (Described in our Privacy Policy as Location Information).
- Audio, electronic, visual, or similar information collected through CCTV when you visit our stores (Described in our Privacy Policy as Identity Information).
- Inferences which are derived from any of the information identified above, such as your shopping preferences.
How we use and share your personal information
For information on how we use the personal information that we collect, please see the How we use your personal data section of our Privacy Policy. For information on how we use cookies on this website, please see the Cookie Policy.
Opting out
Under California Privacy Laws, you have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information, but we may share your personal information with third parties to provide you with personalised advertising across other websites (defined by California Privacy Laws as cross-context behavioral advertising). We also disclose personal information to our service providers for our operational business purposes, as described in the How we use your personal data section of our Privacy Policy.
To opt out of the sharing of your personal information, please visit our Do Not Share My Personal Information page. In addition, we acknowledge Global Privacy Control signals as valid requests to opt out of the sharing of your personal information and will process these signals when received.
Your rights under California Privacy Laws
- Right to know
You can make a request to know up to twice a year, free of charge.
- Right to delete
- Right to opt-out of sale or sharing
- Right to correct
- Right to limit use and disclosure of sensitive personal information
- Right to be notified
- Right to not be discriminated against for exercising your rights
How to submit a request to manage your personal information
To submit a request to correct, know or delete, please contact us by email at compliance@casablancaparis.com or call us via toll-free number +1 929 207 0178.
Verification of your request
To the extent applicable, to verify your identity, please provide your order number, billing and shipping addresses, items purchased, and the time of order by email sent from the email address associated with a purchase.
Response
We will confirm receipt of your request within 10 business days and provide information about how we will process the request, including the verification process and expected response time. Please allow up to forty-five (45) days for a response, from the day the request is received.
-------
In addition, California residents may have other rights in connection with their use of the site, including but not limited to the following:
Shine the Light Law
California Civil Code Section 1798.83 permits individual customers of casablancaparis.com, who are current residents of California, to request information regarding and/or opt-out of our disclosure of personal information to third parties for the purpose of their direct marketing.
California Minor Content Removal
Our site is intended for users who are at least 18 years old, however, if you are a resident of California, under 18 and a registered user of our services, you may ask us to remove content or information that you have posted to these services by contacting us. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the footer of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact us
If you have any questions about this Privacy Policy, please contact us on customerservice@casablancaparis.com.
Date: February 2026